HB
Hennie B

1 reviews | Active since Jan 2012

17 Jun 2016, 06:25

***** on Credit Card

<p>10 Days ago a R39998 ********** transaction went through on my credit card. Upon receipt of the "notify me" I stopped the card immediately, phoned ABSA's ***** department and emailed the details to the absa card disputes department immediately. To this day it has not been resolved, worse even; I do not get any feedback from ABSA and even my Private Banker at ABSA cannot resolve it on my behalf. The absa compliants centre says they can only provide feedback in 6 days time, by then it would have been 3 weeks since the ********** transaction went through....</p>

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Replies (1)
Absa
Absa's reply17 Jun 2016, 12:24
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd