JV
Johanna V

1 reviews | Active since Oct 2018

19 Nov 2018, 17:05

***** on Credit Card

Absa bank **** to me regarding my cellphone account. I reported ***** on my credit card with the amount of nearly R84000. ABSA *****, Dispute and Ombudsman department told me that they did an investigation on my cellphone number regarding what they called a OTP number I received. I did my own investigation at Cell C to find if my cell number was investigated to see if my number was clowned and Cell C feedback was nobody requested anything from them. Cell C also told me they can't request anything because the cellphone contract is not on my name

0
Replies (1)
Absa
Absa's reply20 Nov 2018, 09:37
Official
Dear Mrs. Venter
Thank you for bringing this matter to our attention.
I have noted that this matter was already dealt with by the Banking Ombudsman, should you have any new evidence you should go back to the Ombudsman as you have exhausted all avenues within the Bank.
Regards
Claudette  

Best regards,