JV
Johanna V
1 reviews | Active since Oct 2018
08 Nov 2018, 07:30
***** on Credit Card
Cybercrime happened on my bank account amount of nearly R84000 was taken out of my account, no notifications received, 4 days later the bank informed me that my limit is withdrawn. I need answers and my money back I am fighting this battle already for 6 months and why must I pay for something I didnt use, I can not afford this
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Replies (2)0
Replies (2)
Absa's replyOfficial
08 Nov 2018, 09:49Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or account number as well as your forensic case number to enable me to conduct a follow up for you, this information can be sent via private message.
Regards
Claudette
Thank you for bringing this matter to our attention.
Please provide me with your ID or account number as well as your forensic case number to enable me to conduct a follow up for you, this information can be sent via private message.
Regards
Claudette
Absa's reply08 Nov 2018, 09:49
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or account number as well as your forensic case number to enable me to conduct a follow up for you, this information can be sent via private message.
Regards
Claudette
Thank you for bringing this matter to our attention.
Please provide me with your ID or account number as well as your forensic case number to enable me to conduct a follow up for you, this information can be sent via private message.
Regards
Claudette
Absa's replyOfficial
08 Nov 2018, 12:15Dear Mrs.Venter
Thank you for your response.
I have noticed that this matter was already assessed by the Banking Ombudsman and feedback was provided to you.
Should you have any new information on this case you have to refer it back to the Ombudsman, as you have exhausted all avenues within the Bank.
Regards
Claudette
Thank you for your response.
I have noticed that this matter was already assessed by the Banking Ombudsman and feedback was provided to you.
Should you have any new information on this case you have to refer it back to the Ombudsman, as you have exhausted all avenues within the Bank.
Regards
Claudette
Absa's reply08 Nov 2018, 12:15
Official
Dear Mrs.Venter
Thank you for your response.
I have noticed that this matter was already assessed by the Banking Ombudsman and feedback was provided to you.
Should you have any new information on this case you have to refer it back to the Ombudsman, as you have exhausted all avenues within the Bank.
Regards
Claudette
Thank you for your response.
I have noticed that this matter was already assessed by the Banking Ombudsman and feedback was provided to you.
Should you have any new information on this case you have to refer it back to the Ombudsman, as you have exhausted all avenues within the Bank.
Regards
Claudette