kM
kgotso M
1 reviews | Active since Jul 2015
31 Oct 2022, 13:16
***** on acount
Trying to report a ***** on my account and i cant get through to consultant, i have been on the phone for almost an hour and no one answers.
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Replies (1)
Absa's replyOfficial
31 Oct 2022, 15:25Dear Kgotso Mashabela, Thank you for bringing this matter to the attention of Absa bank.
Please accept my sincere apology for the level of service you have experienced concerning your matter.
My name is Russell Edwards and I will be your dedicated contact person facilitating your complaint raised with us.
I will be sending you an email to provide you with my specific contact details as well as the expected timeframe. The reference number for your complaint is C-***3. Regards,
Russell EdwardsCustomer Value Management
Please accept my sincere apology for the level of service you have experienced concerning your matter.
My name is Russell Edwards and I will be your dedicated contact person facilitating your complaint raised with us.
I will be sending you an email to provide you with my specific contact details as well as the expected timeframe. The reference number for your complaint is C-***3. Regards,
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply31 Oct 2022, 15:25
Official
Dear Kgotso Mashabela, Thank you for bringing this matter to the attention of Absa bank.
Please accept my sincere apology for the level of service you have experienced concerning your matter.
My name is Russell Edwards and I will be your dedicated contact person facilitating your complaint raised with us.
I will be sending you an email to provide you with my specific contact details as well as the expected timeframe. The reference number for your complaint is C-***3. Regards,
Russell EdwardsCustomer Value Management
Please accept my sincere apology for the level of service you have experienced concerning your matter.
My name is Russell Edwards and I will be your dedicated contact person facilitating your complaint raised with us.
I will be sending you an email to provide you with my specific contact details as well as the expected timeframe. The reference number for your complaint is C-***3. Regards,
Russell EdwardsCustomer Value Management
Best regards,