***** not handled in timely manner

On Saturday I noticed a ********** transaction on my account, within 5 minutes of receiving this notification i stopped my card and logged the *****.

The transaction was still in uncleared state so the transaction could have just been stopped on ABSA side, today I saw that the transaction was allowed to clear. Why would ABSA allow a transaction to clear if declared *****? I feel like ABSA does not care in this case if a person sits without the funds for weeks on end as i have seen similar complaints. Other South African banks reverse the transaction as soon as it is declared, why can ABSA not do the same.

It would be a lot easier to stop a transaction from occurring than to try and retrieve the funds. Oh and not to mention that no one at ABSA has acknowledge the receipt of the documents either.