GG
Gwen G
1 reviews | Active since Nov 2012
13 Jun 2019, 08:27
*****? No help at all!!!!!
I have had an Absa Credit Card for a lot of years. Now on the 29th May I had ********** activities on my linked Petrol Card. I phoned straight away, got a reference number, send the forms straight away and got a acknowledgement. but since then i cant get an answer as to what is happening. I even got hold of the complaints and once again got a reference number. And guess what?? Still no feedback. Terrible Terrible Terrible Service!!!!! at a time that i just need some reassurance that the R 9,000.00 **********ly taken will be investigated.
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Replies (2)
Absa's replyOfficial
13 Jun 2019, 11:08Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply13 Jun 2019, 11:08
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
13 Jun 2019, 11:08Dear Gwen Your complaint reference number is C-***1. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply13 Jun 2019, 11:08
Official
Dear Gwen Your complaint reference number is C-***1. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,