SD
Seni D

1 reviews | Active since Oct 2014

10 Feb 2015, 15:16

***** my R32000 withdrawn inside with ****** docs!

My money was withdrawn from Springs Absa Bank after my house was broken into and my ID and driver's licence ****** with wallet. First time I met with Gabrielle at their forensic unit she told my money was withdrawn inside bank and docs were submitted. Now in court on the second appearance they change story and say money was withdrawn in stages and R8000 per session until R35000 was gone from my account. I need the surveillance for the exact date and time and teller. This is ***** and Absa is protecting ***** in court and please do not bank with a ********** bank because you will be wiped put like me. Their system is very loose and their tellers do not very faces for inside withdrawals and their ***** branch is in Springs. I want my money back and I am going to start a complaint process with the Consumer Complaints Board and also start that with the [URL Removed] We cannot let these banks get away with this Kind of *****. Absa has so many complaints and I have closed my account with them and hence they will ******* my account information like their doing in court. I no longer have access to the first statement that showed that lumpsum being withdrawn in Springs!!!

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Replies (1)
Absa
Absa's reply11 Feb 2015, 08:45
Official
Hello @sseenie,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd