SC
Sello C

1 reviews | Active since May 2014

11 Aug 2022, 14:24

***** My Account

Please help I have 5 accounts with ABSA South Africa name below 1.Cheque Account 2. Saving Account 3. Target Save Account 4. Notice Deposit Account 5. Credit card Account My issue here is that ABSA they de*****ed my saving account. I have agreement with them to pay the credit card account from my cheque account now they went to my cheque account and not find the money at that account we agree with. now they fish around all my account and find the money on one of this account I mention and the decide to toke it. I feel is wrong to do that yes, I own the credit card, but they don’t have the write look for the money on other account that I never give them permission to do so to me the is no other entity that can fish around my account and take the money were they like without my permission I call it a *****.

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Replies (1)
Absa
Absa's reply11 Aug 2022, 14:39
Official
Dear Sello Chabane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw

Best regards,