PD
Penelope D
1 reviews | Active since Jul 2022
23 Jul 2022, 21:54
***** loan and cheque account
Unknown person fradulently opened cheque account with ABSA and took out a loan of R120000 with my ID, I send out my documentations to ***** department and whenever I call to follow up Im advised that they are busy with internal investigations and one of the investigators will contact me I'm still waiting for the call till to date. Can someone contact me as this is affecting my credit score
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Replies (2)
Absa's replyOfficial
25 Jul 2022, 10:59Dear Penelope, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneCustomer Value Management Absa Bank Ltd
Best regards,
Absa's reply25 Jul 2022, 10:59
Official
Dear Penelope, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneCustomer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
25 Jul 2022, 11:03Please be advised that we sent you an email requesting you to please provide us with the ID number as well as the ***** reference concerned for us to assist further.
Best regards,
Absa's reply25 Jul 2022, 11:03
Official
Please be advised that we sent you an email requesting you to please provide us with the ID number as well as the ***** reference concerned for us to assist further.
Best regards,