1 reviews | Active since Nov 2012
My internet banking was hacked, and money was taken out of my account, and transferred to another Absa account. I didn't receive any sms for money that went out. When he transferred money between my accounts I received a sms. Called ***** department and was put on hold for 22 minutes. In that time, while I was on hold, he logged in again on my profile. After everything was blocked, according to call centre, he logged in later the day again on my profile. A forex payment was authorised by Absa for the ****** money, and went off from his account 3 days after account was blocked. Who authorised this transaction, and why did't I get any notifications? How was he able to log in after everything was blocked? Absa phoned me several times and I was treated like the ******** by different people who phoned me. They kept on asking me if I gave my login details to anybody. I responded with the same answer, because I DIDN'T. For nearly a month it went on like this, and then a letter from Absa saying they are very sorry, I was a victim of a crime, and need to pay back the ****** money. I lost R121 000-, because Absa keeps on saying I gave my details to an unknown person, to wipe my account. This is according to me an inside job, assisting the guy on the outside. WARNING : take your account to any other bank, because after been an Absa client my whole life, I am the victim and ******** at the same time. My life has been turned upside down for the past month, and Absa feels nothing. Please people safe yourself while you can, Absa knows we are not able to take them on in court, because they have the power and the money. ***** department told me, they are very busy, and I must wait for my turn. Why are they so busy if Absa's security is in place??????????
Dear Customer
Thank you for bringing this matter to our attention.
Please visit your nearest Branch to log a ***** case for you, please also note that you need to provide the branch with a case number for the forensic department as well as your affidavidt as to what has transpired.
Regards
Cl;audette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please visit your nearest Branch to log a ***** case for you, please also note that you need to provide the branch with a case number for the forensic department as well as your affidavidt as to what has transpired.
Regards
Cl;audette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please visit your nearest Branch to log a ***** case for you, please also note that you need to provide the branch with a case number for the forensic department as well as your affidavidt as to what has transpired.
Regards
Cl;audette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please visit your nearest Branch to log a ***** case for you, please also note that you need to provide the branch with a case number for the forensic department as well as your affidavidt as to what has transpired.
Regards
Cl;audette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention, it is indeed pleasing to receive such complimentary comments for staff members going the extra mile.
Thank you for taking the time to right this review.
Kind regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention, it is indeed pleasing to receive such complimentary comments for staff members going the extra mile.
Thank you for taking the time to right this review.
Kind regards
Claudette
Best regards,
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