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emmanuel S
1 reviews | Active since Aug 2013
11 Mar 2021, 09:07
*****
******** have been *****ing money form my AbSA cheques account since Nov 2020. I only became aware of it Jan 2021. I went to ABSA Or Tambo airport to enquire till date they have not given me feedback??? They cannot tell me who is this person *****ing money form my account??? They have a policy that if you need them to investigate ***** on your account with them for theft of 40 days old you need to PAY FOR THIS IVETSIGATION.
SHOCKING HOW THIS POLICY IS PRO BANK THAT CUSTOMERS. HOD CAN MY BANK CHARGE ME FOR INVESTIGATING ***** IN THIER BANK ON MY ACCOUNT??? I searching for another bank this one is a joke
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Absa's replyOfficial
11 Mar 2021, 09:51Dear Emmanuel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards, Rezona Louw Group Customer Care
Absa's reply11 Mar 2021, 09:51
Official
Dear Emmanuel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards, Rezona Louw Group Customer Care