MV
Martin V

1 reviews | Active since Apr 2013

18 Sept 2019, 10:36

***** department

I am an FNB customer but was the victim of ***** when a credit card was opened in my name at ABSA.

I phoned the ABSA ***** department when I was made aware of the ***** and was instructed to get a police affidavit and send it through to ***. I have done this but to date I have received no correspondence from ABSA whatsoever.

I just need to be informed that the matter has been looked at and resolved.

0
Replies (1)
Absa
Absa's reply18 Sept 2019, 12:29
Official
Dear Customer 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management