***** complaint.

In June I erroneously sent the money to the wrong absa account, through my capitec banking app. it was a huge amount for my rental and deposit. I then went to absa to request the money to be sent back but they refused and advised me to ask capitec to send them that request. Capitec bank has managed to communicate with Absa and even the Absa client is willing to send the money back to me. But now absa is refusing to release the funds even though their client agreed. Pls help