***** complain

I have logged a ***** query from the 2nd December on behalf of my mother. Who was de*****ed her investment amount in range on R84 000 by ABSA employee who withdraw the funds. Its took my Mum two year following with direct ABSA Branch one in Balfour park JHB and Ladysmith. Until today she was not help at all. look like employees are all ****** protecting each other. I have log ***** query REFERENCE NO C-***2. - Client code: DHLAMINIJ065This are below people that am still today waiting for them to give me update after 15 days busisiwe mogale - I was told she will contact me since she is assigned to the query am still waiting to date. mohommed jogee - Head of investment department. I asked to speak to her/him direct call centre agents told me i cant. mapaseka molite - Agent that was not helpful … didn't know what she doing. Stanton van der merwe - Asked me additional information ID No, Account no & Full names provide am still waiting. Caslian JOHNSON - Call Centre agent who advise the issue has been escalated i will be contact shortly. by ***** department to give me update still nothing. Next step am sending e-mail direct to CEO Daniel Mminele and lodge ***** complaint with ombudsman