***** COMMITTED ON MY ACCOUNT - NO FEEDBACK OR MY MONEY PAID BACK DESPITE VARIOUS ATTEMPTS TO CONTACT ABSA

***** was done on my account in early December, I called the ***** department to inform them of this, I was then asked to go to the police station to do an affidavit and open a case, which I did. I was then informed it would take 15 working days for this to be resolved, it is now the 18th of January 2023. To date, no one has called me, every time I call I'm informed that they will send an email to the investigator and copy their line manager. I've been FORCED to change banks because my profile and account is clearly compromised. I can't use my debit card because almost every day I receive an sms which says ONLINE TRANSACTION FAILED, DEBIT CARD BLOCKED. This means I cannot use my OWN MONEY because of the incompetence and sheer disregard despite banking with you for so long. To SAY YOUR SERVICE IS APPAULING WOULD BE AN UNDERSTATEMENT!!!