1 reviews | Active since Nov 2014
***** cases and Journal Debits
First I reported a ***** case which I had an online purchase that was made with my card number. Absa insists that the money wasn't deducted from my account and yet that amount was removed from my account and the available funds was less!
Journal debit orders on my account for clicks, spur, mcdonalds and my child's school that I never gave permission to load and who would load a debit for spur, mcdonalds and clicks?? Yet absa claim the money wasn't debited from my account yet I have the total missing from my account?!
How does one deal with this? It's pathetic how they can ***** so much money from your account and get away with it! The funny thing is the money that was debited from my account does not reflect on my statement but yet that total is missing. Nothing adds up and they insist that I've been using the money!??!!! The lady handling my ***** case never answers the phone and states she's trying to get hold of me but there's no missed call or sms that comes through stating that she called! Pathetic!
How do I sue Absa?!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your forensic case reference number as I need to follow up as to why this claim was repudiated, should you not have a forensic number you would then have to visit any Absa Branch to log a ***** case.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your forensic case reference number as I need to follow up as to why this claim was repudiated, should you not have a forensic number you would then have to visit any Absa Branch to log a ***** case.
Regards
Claudette
Best regards,
Dear Mrs. Valentine, my name is Claudette Lewis. I will facilitate the resolution process for you. An official ***** complaint was logged under *** ***** matters are often complex, and progress will be provided within the next 15 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,
Dear Mrs. Valentine, my name is Claudette Lewis. I will facilitate the resolution process for you. An official ***** complaint was logged under *** ***** matters are often complex, and progress will be provided within the next 15 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,