JF
Jenna F

1 reviews | Active since Sept 2017

24 Oct 2017, 12:15

***** CASE STILL NOT RESOLVED - A MONTH LATER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am absolutely appalled by ABSA. I have been waiting for a month for feedback on a ***** case. I have phoned the complaints line - ********** and all I get is an answered call with people talking in the background. I have already logged a HELLO PETER complaint and I have phoned the call centre many times to go through the same process and to get NO ANSWERS WHATSOEVER! I have been an ABSA client for 10 years now and I get this treatment!?!?!?

I need this to be resolved so I can close all my accounts with ABSA and tell all my friends and family to do the same.

ANGRY is an understatement!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
Absa
Absa's reply24 Oct 2017, 14:31
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd