***** case not yet resolved after longer than month and a half wait.

I had ***** on my cheque account. Multiple transactions, even some from overseas. The ***** was not detected by ABSA. This was ongoing for about a week and a half. I had to contact them myself to freeze my account, but not after a R800 debit went off on my account under "Uber".

I had lodged a ***** incident on the 6th of April and called the ***** line. I had only been reimbursed with the smaller false transactions, but am yet to have any update on the Uber debit, which is the most concerning one for me.

I have received no phone calls or email comms updating me on said ***** case and had to initiate communication each time in order to receive any sort of update. I would like the case resolved and all monies due to me paid soon.

This is disgusting service and this after being an ABSA customer my entire life. Shows how much they care about customer retention.