1 reviews | Active since Oct 2016

02 Sept 2020, 09:07

***** at Absa at a higher level

Absa ***** is at another level.

I spoke to the Randburg Manager, Spoke to one lady that advised that she's managing at Absa. All promised to make sure that my account is monitored and I don't experience the same charges again and again.

My Bond was debited on the 31st but your stupid bank went into my account again to debit the same bond.

Now you are charging me R300 for the same administration that you've mistakenly charge me, you then charge me R100 for the same debit order that was mistakenly charged by you.

I want my money guys I don't work for your company

Stop committing ***** at Absa

*****ing our hard earned money is not acceptable.

I work hard but not for Absa to ***** from me. I am not going to wait for a week for your useless bank to give me my money like you did the last month. I want this matter resolved today. That is my Money not yours. I need o close that account tomorrow

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Replies (1)
Absa
Absa's reply02 Sept 2020, 11:04
Official
 Dear  Piliswa Pillycious Pearls Nonkondlo  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is  C-***6  Kind regards, Rezona Louw Group Customer Care 

Best regards,