***** and worst customer experience

<p>I am a ABSA client and i went to deposit money by the ATM using my card, the ATM swallowed the card. I went to the Plumstead branch and was told to call the card division. I then called the card division and dealt with agents dropping the call on me even after i waited for 30 min to speak to someone.</p> <p> </p> <p>i eventually got hold of someone and was told that i put myself on debt review. i asked the agent where are the documents as this is *****. she puts me on hold and after a while when i ask to speak to her team leader i am told that there was a system issue and ABSA that put ABSA clients on debt review with out their consent.</p> <p> </p> <p>It is now 3 days later i have not received not one call from ABSA to appologise nor has this issue been resolved as my name is tarnished by transunion due to ABSA neglegence</p>