***** and CREDIT LIMIT EXCEEDED

Ref no: EC: 6ccca9f3 and [EC: 36539ac7] <br> 1.) ***** on my credit card has taken place and was reported and nothing is being done. This is a mastercard and there is ***** policies in place, but they keep on passing the buck . I've emailed and emailed (with documentation supporting this) but keep on getting automated response or email passing the buck. Contacting me via email is no longer an option as I need to speak to someone to get this resolved as it's been going on since October.<br> 2.) Virgin Money allowed this ********** transactions to go through while this EXCEEDED my agreed credit limit by more than R2000 + interest (without my knowledge or authorization according to the NCA)<br> I've opened a ***** case at the SAPS.<br> With all the relevant information given I take it that the necessary procedures will be instituted to do the charge back's and rectifying of this account (********** transactions/Interest/Bank charges.) <br> No more passing the buck, this must be SORTED OUT!<br> <br>