***** account

An employee opened an account for me, without my permission, on the 21 June, 2019 *****, I received messages and calls from mbd company debt collectors, about an account I have with the bank, that it was handed over to them, on the 14th November I went to absa northgate mall, that's when I decovered the *****, the gentleman who was assisting me, sent branch manager of brakenfield and the consultant Miss Nkosi L, the lady who opened an account without me, same day she phoned about the account and said my sister a forme employee gave her go ahead to open, I told her to sort it out, following week I phoned the branch she told me it's with her manager she will close it, on the 26th I phoned the manager to find out since the 3rd party was irritating me, she said it will be sorted, till today it's not, how long does it take to close an account opened by an employee *******ly? I'm thinking of taking this with lawyers.