ER
Esethu R

1 reviews | Active since Apr 2018

10 Apr 2018, 14:22

***** Account

Hi

I have been printing and scanning these forms that you are sending to me and I must inform you that it is quite costly to do so. I am unemployed and can not afford to be printing these forms (at R3, per page) scanning them (at R4, per page) and emailing them back to you.

I have even gone as far as to request a HANis report from Home Affairs, which further proves that the ID number, belongs to the face attached as well as the finger prints on the page.

I do not know who I should talk to to remove this ********** account from my profile.

I have facial features that are pretty obvious to spot (an obvious lazy eye and a drop eye) and I would amazed if the ID copy you have on your systems would someone match mine.

It would seem to me that someone is not doing their job, not interested in doing their job or there is no one doing that job.

Please can someone help me with this matter or Call me.

0
Replies (1)
Absa
Absa's reply11 Apr 2018, 12:44
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,