AK
Anna K
1 reviews | Active since Jul 2019
23 Jul 2019, 12:59
***** Absa
Absa ***** phoned me on Sunday to report an iiregularity in my account. Gave me a ref nr and a new pin until I could get to the bank on Sunday. I went to the ATM to draw a statement and found the new pin was not working but still the old pin. There was nothing wrong with my account. The I phoned the Absa ***** nr and found that it was the 1st one who tried to get into my account. They blocked it. On Monday I found that early on Monday morning they started drawing R1000 at a time through internet. I dot not use internet banking. I was so disappointed in Absa. Could not believe that somebody could still get into my acc after I blocked it. Now I must wait 7 - 15 days for a ***** investigation???
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Absa's replyOfficial
23 Jul 2019, 14:38 Dear Anna Keefe , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Best regards,
Absa's reply23 Jul 2019, 14:38
Official
Dear Anna Keefe , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Best regards,
AK
Anna K's updateReviewer Update
23 Jul 2019, 16:23I cannot just give my ID and details because I cannot trust anybody now. I went to the bank yesterday and they have a ***** investigation. Thanx
AK
Anna K's update23 Jul 2019, 16:23
Reviewer Update
I cannot just give my ID and details because I cannot trust anybody now. I went to the bank yesterday and they have a ***** investigation. Thanx