HG
Hettie G
1 reviews | Active since May 2020
05 May 2020, 13:21
*****
I bought R1215.07 groceries at WESTEND SPAR NELSPRUIT,on the01.05,20 . On the 2 second i saw on my phone banace that a R1000 more went of. I went back to the Spar and talk to the manager . He told me that it is not their mistake but the ABSA bank that dedacted a R1000 more. It happend with me a few months ago also at SONPARK SPAR AND COURTSIDE SPAR NELSPRUIT. I went to ABSA to report it and they said it is not dear mistake. Now whose mistake is it.
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Absa's replyOfficial
05 May 2020, 15:22Dear Hettie van Graan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply05 May 2020, 15:22
Official
Dear Hettie van Graan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care