*****

On the 14th of August 2019 a lawyer from absa called saying I have an outstanding balance of R89960 of a credit card, I advised I have never opened one or even qualify for such and amount later in that day went into the brunch to report the case as it was a case of identification theft. The case has since been submitted in for ***** and for the past 5months it has still been under investigation. I can understand it’s been the festive season but now my life has stopped, my credit score has dropped I’m unable to apply for anything in the finances. I’m not even a client of theirs. What makes me so angry is that this credit card was taken using a green book ID yet I’m using a smart card how does such a huge bank miss that.