CM
Carol M
1 reviews | Active since Nov 2014
10 Aug 2018, 17:29
*****
My dad died on 25 Jan 2018. We get told we need to go to Absa today so that someone can explain his estate to us. We find a lady who has been assisting from 25 July. She gives us blank application forms & the last page of the documents is my dad's name on top & the lady he married but did not live with classic part our Names, Surnames & ID Numbers which we never gave to anyone. We were expected to sign & leave our Certified ID's. When he opened this investment account he took all our ID's to the bank but somehow the bank has a huge investment account & that's it.
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Absa's replyOfficial
13 Aug 2018, 14:43Dear Carol
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
Absa's reply13 Aug 2018, 14:43
Official
Dear Carol
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,