*****

Since early 2003 and monthly debit order, which i never agreed to, was deducted from my FNB account and paid over to Absa Bureau Services. For the first couple of years we thought this was for a policy, but to my utter dismay, and talking to my financial adviser, no such policy exist. When taking it up with Absa locally, as well as their Head Office, absolutely no comment. Particulars of these ********** transaction are as follows: Transaction Description: 5234 Description: Magtape Debit Category: Payme Sub-Category Electronic payment

Customer Service Information User Code: 3941 User Name: Absa Bureau Services Contact Number: ********** 166

The amount deducted monthly differs between R 110 - R 100.

Presently my bank (FNB) is trying to follow=up with Absa as to where this money went, but it appears they too have a problem with assistance from Absa. This is ***** and i will make a case against Absa.