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I have recently cancelled my household policy at Absa due to the fact that Absa mislead me with regards to the payments. They also used my father's banking details without his permission to set up a debit. On the 28th of August, Ms Phumza Mtshemla assured me that the policy has been cancelled and yet my father has been debited on the 26th of September and October. She also advised me that she would look into the matter immediately, and still I have no response. I request my refund immediately!

SR 1- ********** 089 : RE-CASE REF: ********** HELLO PETER COMPLAINT