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charmaine G

1 reviews | Active since Oct 2012

20 Oct 2017, 12:01

*****

I had a loss of R18520.00 in August after spending several hours at the bank and at the cell phone shop, cop station and numerous phone calls to the ***** centre I get notified after 7 weeks of waiting "SORRY WE CANT ACTUALLY SEE THAT ANY ***** HAS BEEN COMMITTED" but however we can offer you a 50 % refund. Not acceptable I will be seeking advise from the Ambutsman in this regard. Allthough when stopping all my cards the advisor at Absa said that the same thing happened to her and she got all her money back! Do you have to be an employee to qualify for these benefits!!!!!!!!!!!!!!!!!!

0
Replies (1)
Absa
Absa's reply22 Oct 2017, 21:58
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd