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charmaine G
1 reviews | Active since Oct 2012
31 Aug 2017, 16:20
*****
WHEN BEING THE PHONE FOR ABOUT 1 HOUR YESTERDAY 30/08 BECAUSE OF CREDIT AND DEBIT CARD ***** ON MY ACCOUNT I EVENTUALLY GOT A CASE NUMBER. WHEN ENQUIRING ABOUT MY CASE TODAY 31/08 AT ABOUT 3.30 PM I WAS TOLD THAT THESE THINGS TAKE TIME. HOW MUCH TIME DO THEY NEED. AS MY ACCOUNTS HAVE BOTH BEEN CLEANED OUT!!!!!!!!!!!!! WHAT DO I LIVE ON!!!!!!!!!!!!!!!!
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Absa's replyOfficial
01 Sept 2017, 09:27
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Sept 2017, 09:27
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,