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<p>I am very upset with the service I received by Lawrence Mahlangu from Absa insurance brokers on the 5th of August 2017. Firstly he informed me three times that my total fixed premium would only be R203, on the email I received on the 7th of August 2017, the total premium reflected as R291.94. Further more, I told him clearly on the call recording that I dont require building insurance and yet it appears on the policy emailed. He has also included Value Added Services which were not explained properly. He did not at any point explain any excesses but again on the policy document emailed show all the excesses payable. I also informed him clearly that the account I am currently using belongs to my father, he set up debits by misleading me. </p> <p> </p> <p>Please assist immediately,</p> <p>Yegeshri Govender ********** 786</p> **********