SO
Sarah O
1 reviews | Active since Sept 2012
02 Aug 2019, 08:34
Fradulent payments made on my card
On the 31st of July at 07:15, two ********** payments were made overseas using my 'card' - it is a debit cheque card. I phoned the ***** division immediately and they cancelled my card. I was promised to receive feedback by today. The money has now also been cleared :( I am extremely stressed and desperately need my money reversed as how should one manage without their salary? Could somebody please assist me as I need this money urgently. I did receive a case number.
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Replies (1)Absa's replyOfficial
02 Aug 2019, 10:09 Dear Sarah,
Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Aug 2019, 10:09
Official
Dear Sarah,
Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 2business days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
