SO
Sarah O

1 reviews | Active since Sept 2012

02 Aug 2019, 08:34

Fradulent payments made on my card

On the 31st of July at 07:15, two ********** payments were made overseas using my 'card' - it is a debit cheque card. I phoned the ***** division immediately and they cancelled my card. I was promised to receive feedback by today. The money has now also been cleared :( I am extremely stressed and desperately need my money reversed as how should one manage without their salary? Could somebody please assist me as I need this money urgently. I did receive a case number.

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Replies (1)
Absa
Absa's reply02 Aug 2019, 10:09
Official
 Dear Sarah, 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 2business days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd