Forced to pay two car insurance policies for one c

Hi there<br> <br> 15 January I received an SMS which read exactly like this: Dear Absa client, to date we have not received proof of valid vehicle insurance. In line with your Absa finance agreement ***3, we will be taking steps to insure the vehicle on your behalf, unless you provide proof of insurance as requested. Please contact us on *** or [Email Removed]<br> <br> I sent the proof of my insurance through the email with the documents BUT when the month-end came Absa included their car insurance on my car installment. <br> <br> I spoke to one of their consultant on the 29 Feb. again about having an insurance policy and send the documents to same address again. I sent them there and then. <br> <br> <br> On the 2nd of March the problem was still billed again for a car insurance by AVAF while my insurance aswell took their share. <br> <br> I have proof of sent documents in my emails. <br> <br> I need my money back. <br> <br> <br> <br> <br> <br>