TT
Theodore T
1 reviews | Active since Nov 2014
08 Aug 2024, 12:53
Forced Registration To Receive Cash Send
Was sent cash via Absa wallet chat which required me to enter my id number, occupation, address only to realise that im registering for an account. after registering the money sent was now not available. i spoke to Simitha Bernard from ***** and couldnt assist to deregister and remove my profile from Absa chatwallet
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Absa's replyOfficial
08 Aug 2024, 14:02Dear Theodore Tladi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply08 Aug 2024, 14:02
Official
Dear Theodore Tladi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw