MM
Mahomed M
1 reviews | Active since Jun 2019
07 Nov 2019, 17:48
Food vouchers not working
Mega u accounts vouchers not working have contacted branch on the phone for hours also emailed and sent the kids identities. The food vouchers donot work. Absa has not closed case without remedy
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Absa's replyOfficial
08 Nov 2019, 13:21Dear Mr Mohamed Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically. Looking forward to being of service to you. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply08 Nov 2019, 13:21
Official
Dear Mr Mohamed Thank you for bringing this matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically. Looking forward to being of service to you. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd