SM
Sebope M

1 reviews | Active since Nov 2016

25 May 2017, 09:24

FNB Credit Account to ABSA Closed Account

<p>Hellow Peter,</p> <p> </p> <p>I dont know why its taking so long to have my money bounce back to my FNB Credit account. I made the following trasactions (Deposits) into ABSA account only to learn that its closed:</p> <p> </p> <p>Absa Club account ( ********** 559) - Closed </p> <p>Transaction dates from FNB Credit account</p> <p>31 October 2016 = R 1 000.00</p> <p>28 November 2016 = R 1 000.00</p> <p>28 December 2016 = R 1 000.00</p> <p>27 January 2017 = R 1 000.00</p> <p> </p> <p>I went to ABSA's Rayton branch and they sent me back to FNB. I subsequently contacted my Banker at FNB, who refered the matter to the section responcible for this kind of cases. However up to today i am still wating for feedback. FNB says ABSA is not responding to their request to check where my money is, as its supposed to have bounced back into my credit account...</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (3)
Absa
Absa's reply25 May 2017, 13:37
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply25 May 2017, 14:54
Official

FNB needs to follow process and liaise with Absa

SM
Sebope M's update25 May 2017, 15:00
Reviewer Update

Afternoon,

They tried and your responce takes forever. Call my banker on ********** 482, she will direct you to the right contact person.

Regards

SR