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jmaika S
1 reviews | Active since Oct 2020
05 Nov 2020, 10:57
Flexi funeral ABSA BANK
I joined the policy an paid for 4 months after 4 months I removed 2 ppl coz I couldn't afford due to salary cuts later in the month the salary has been amended DE very same months I called them then to take those ppl back they said I have to start over open another policy account but wat happened to my funds the ones I've already paid seems like ABSA BANK is Getting tired they don't care abt clients anymore
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Absa's replyOfficial
05 Nov 2020, 14:37Dear Jerry, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply05 Nov 2020, 14:37
Official
Dear Jerry, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd