Flabbergasted by ABSA' s conduct

Absa takes people for granted ,no respect for clients ,they class clients people. After I complained through this platform concerning their treatment and frustrations. Their customer service gave me a call claiming to want to resolve my issue. I was flabbergasted to learn that the lady is telling me of the same process which paint a picture that I cannot be trusted . Being a client for more than 20 years you expect to be treated as a "special" client cause you are special. One expect the bank to try other means in trying to resolve the frustration of a client , ABSA is rigid and never consider frustrations of client. I can't wait to close all my accounts and I guess they don't care cause my salary is considered cents by ABSA they have serious investors so it's ok.