CK
Celia K
1 reviews | Active since May 2021
20 May 2021, 12:13
FIX THIS PLEASE
Good day
Unnecessary Sundry items added to Account ABSA ,I have a credit card with Absa since 2018, now they have added Sundry items without even informing me. Every month they add R139,20 to my total amount, that will increase the amount I owe every month's by R139,20. When I call no one give me a positive reply, they always transfer me.
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
20 May 2021, 12:57Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***6. I have checked under the reference number given and there is no account number. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***6. I have checked under the reference number given and there is no account number. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply20 May 2021, 12:57
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***6. I have checked under the reference number given and there is no account number. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***6. I have checked under the reference number given and there is no account number. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
CK
Celia K's updateReviewer Update
20 May 2021, 13:08hi Dear
account number ***
passport number ***
account number ***
passport number ***
CK
Celia K's update20 May 2021, 13:08
Reviewer Update
hi Dear
account number ***
passport number ***
account number ***
passport number ***
CK
Celia K's updateReviewer Update
20 May 2021, 13:09now i see Sundry Credit of R17 674.76
why was this always charged without giving me a notice?
please advise
why was this always charged without giving me a notice?
please advise
CK
Celia K's update20 May 2021, 13:09
Reviewer Update
now i see Sundry Credit of R17 674.76
why was this always charged without giving me a notice?
please advise
why was this always charged without giving me a notice?
please advise
Absa's replyOfficial
20 May 2021, 14:46Hi Celia
I have checked on both cheque and credit card account but i do not see an amount of R17674.76.
Kindly advise on which account this amount was added.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
I have checked on both cheque and credit card account but i do not see an amount of R17674.76.
Kindly advise on which account this amount was added.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply20 May 2021, 14:46
Official
Hi Celia
I have checked on both cheque and credit card account but i do not see an amount of R17674.76.
Kindly advise on which account this amount was added.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
I have checked on both cheque and credit card account but i do not see an amount of R17674.76.
Kindly advise on which account this amount was added.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
CK
Celia K's updateReviewer Update
20 May 2021, 14:57I am confused now,
i have received my statement today from absa and it has that amount on ,
SUNDRY CREDIT ,
Please give me your email address i will forward it to you so you can see
i have received my statement today from absa and it has that amount on ,
SUNDRY CREDIT ,
Please give me your email address i will forward it to you so you can see
CK
Celia K's update20 May 2021, 14:57
Reviewer Update
I am confused now,
i have received my statement today from absa and it has that amount on ,
SUNDRY CREDIT ,
Please give me your email address i will forward it to you so you can see
i have received my statement today from absa and it has that amount on ,
SUNDRY CREDIT ,
Please give me your email address i will forward it to you so you can see