TN
Touch N
1 reviews | Active since Jul 2020
30 Jul 2020, 20:17
Five moths of waiting from absa Bank for credit life claim
This is the 5th month waiting for response from absa Bank for my credit life claim that Im paying for in my vehicle instalment.
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Absa's replyOfficial
31 Jul 2020, 09:56Dear Touch Nkunzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***1
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply31 Jul 2020, 09:56
Official
Dear Touch Nkunzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***1
Kind regards,
Rezona Louw
Group Customer Care