FV
Fiona V
1 reviews | Active since Mar 2020
03 Apr 2020, 15:31
FIONA DE VILLIERS: ABSA CONSULTANT LIES ABOUT CLAIMS THAT ME CREDIT CARD IS WORKING: FIONA DE VILLIERS
My problem has still not been fixed, My credit card is not working. I am not going away until this problem has been solved.
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Absa's replyOfficial
03 Apr 2020, 16:24 Dear Fiona,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply03 Apr 2020, 16:24
Official
Dear Fiona,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd