MY
Mark Y
1 reviews | Active since Feb 2019
27 Feb 2023, 15:30
Finished and kla with ABSA Bank
Going into ABSA Bank Randridge Mall is an absolute nightmare. They never answer their phones so you have to go in to the bank to receive any service. Once there, you have to deal with *********** staff who blame errors on the machines, load shedding, COVID or any other excuse under the sun except of blaming themselves. I have been banking with ABSA for 20 years now and they cant even help me pay my provisional tax, I will be closing my account this month.
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Absa's replyOfficial
28 Feb 2023, 11:41Dear Mark Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply28 Feb 2023, 11:41
Official
Dear Mark Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care