LN
Lindeni N
1 reviews | Active since Sept 2014
02 Mar 2021, 19:15
Financial Inconvenience
This bank is a thorn in the flesh for me, every month there is unexplained deductions from my account. An amount of R600 has been deducted from my money for about 5months now. This is over and above the monthly service fees which about R109/ R190. When you go to the branch or phone you never get an answer. Even today 02/03/2021, I called but the lady who assisted me had no clue what was going on. Can stop robbing me and refund my R600 so that the legitimate debit orders can be paid.
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Absa's replyOfficial
03 Mar 2021, 12:04Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply03 Mar 2021, 12:04
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,