eM
emmanuel M

1 reviews | Active since Apr 2012

20 Jul 2017, 07:31

Finance me for a new car

<p>i bought my car in 2015 August financed by ABSA, one week after the car started giving me problems and i took it back to the dealer and told them i want to buy a new one because i could see that the car was going to give me more problems. but ABSA declined my application for a new car which made me to stuck with that car, i have now spent more than R70 000 and still giving me problems while on the other side i am paying installemnt. my fear is i will end up not affording to pay my monthly installment due its regular maintenance, the installment i am paying ABSA is enough for me to get a new car and dealers are willing to do a trade a trade in, but when i do so absa keeps declining my application. please assist me because i will end up paying for the car i do not have and my relationship with ABSA is going to suffer.</p>

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Replies (1)
Absa
Absa's reply20 Jul 2017, 09:13
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd