LM
Lesedi M
1 reviews | Active since May 2019
29 May 2020, 21:49
Finance charge???????
I am suddenly having a "finance charge" fee on my credit card. A ridiculous amount of R296 nog. What is this? Stop taking advantage of us tog. Worse you pull such ridiculous stunts during a pandemic. Fix it, no one has the energy to be fighting right now Aai.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
01 Jun 2020, 10:57Dear Lesedi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply01 Jun 2020, 10:57
Official
Dear Lesedi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd