FICA Submitted & Resubmitted - New Account Blocked

<p>My account needs to be unblocked IMMEDIATELY!!!! </p> <p>Refer to meeting with branch manager, Benjamin Coetzee, held on 27/06/2016 at Absa Cape Gate.</p> <p>New account opened on 10/06/2016 with all necessary documents, including FICA. Account ********** 820</p> <p>According to Mr Coetzee all was in order as no block existed when funds were received in the account on 2 different times. Directly after the 2nd deposit the block was put on the account for no reason and no notification to the client. Mr Coetzee said the FICA would have to be resubmitted.</p> <p>On 27/06/2016 the FICA docs were resubmitted, Mr Coetzee confirmed the account should be unblocked in 6hours time and he would provide feedback to the client. After 24 hours no feedback was provided and the client's legal advisor contacted Mr Coetzee by the end of the working day 28/06/2016. Mr Coetzee informed the legal advisor Absa has no legal grounds to withhold the funds, but this is just the process how Absa does business:</p> <p><br />when Absa blocks the client's account due to an error in their process and Absa's negligence, the client is refused their funds, their case will not be escalated to management to rectify this mistake on their part, but rather just put back on the pile of the FICA clerk and she'll get to it when she gets to it, unfortunately that's the process...if she doesn't throw away the documents like the first time it was submitted.</p> <p><br />If you want to make a timeous withdrawal of your own money from Absa, you need to come with an attorney and a summons.</p> <p><br />Unblock this account IMMEDIATELY and please don't reply with your USELESS, GENERIC we'll 'furnish you with feedback shortly'.<br />Just do your job!!!</p> <p> </p>