NM
Ntombi M
1 reviews | Active since Oct 2022
02 Feb 2023, 22:31
FICA stage for 10 months &R24000 rates debts because of it
My sister passed away 10 months ago and they are still in FICA stage but the worse part is that her bonds have incured R24000 in debts for the rates since she passed and her child will obviously get nothing from her inheritance since ABSA is still in FICA stage for 10 months
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Absa's replyOfficial
03 Feb 2023, 12:23Dear Ntombi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply03 Feb 2023, 12:23
Official
Dear Ntombi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Vanessa Crowe
Group Customer Care