FICA SOFT LOCK

Good day,

I had my salary paid to my new Absa Account today, now I cannot use online or the banking app as the fica soft lock will take seven working days. Can you tell me now what am I supposed to do as I to register beneficiaries, send money and do other things.

WHY WAS I NOT INFORMED ABOUT THIS IN THE FIRST PLACE AS I WOULD HAVE NEVER MOVED MY SALARY TO ABSA. I CANNOT EVEN PAY RENT, SEND MAINTENANCE MONEY. I TRIED TO TRANSFER THE MONEY TO MY OLD BANK AND NOW ITS ONLY GOING TO SHOW IN THE NEXT 24 TO 48 WORKING HOURS.

THIS SUCKS, WHY WHEN THE FICA DOCUMENTS GETS APPROVED THAT IT TAKES ANOTHER SEVEN WORKING DAYS TO BE ABLE TO USE THE ONLINE OR APP.

PLEASE REMOVE THIS SOFT LOCK AS I NEED TO TRANSACT TODAY.

****ed off client