FICA process not working

<p>I have been struggling the past year to get the FICA documents for my daughter corrected (who is a minor). Various calls and a whole mail trail. Up to date her account is locked and cannot be used. Firstly there was an issue on the Declaration of residential address by co-habitant, but now it became rediculous. The township on my utility bill has an extension number and according to ABSA they cannot find this using Google maps (ABSA Rooihuiskraal). What can I do to just get the money out of that account and close it. This is highly aggravating. Why does these documents work at my new bank for me (after leaving ABSA with a 25 years).</p>